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Questions, answered.
Everything you need to know before you book.
Can I add an additional driver to the rental?
Can I rent a car using my national driving license?
Do we accept P driving licence holders for car rentals?
Do we offer discounts for long-term rentals?
Do we offer airport pickup and drop-off services?
What should I do if I encounter a mechanical issue?
Are there any penalties for returning the car late?
How do I report a scratch or damage?
Can I change my booking details after confirming?
What's the fuel policy for the rented cars?
Is smoking allowed in the rented vehicles?
Do we provide child seats?
Is there a minimum age requirement to rent a car?
Can I cross borders or travel to neighboring countries with the rental vehicle?
What should I do if I receive a traffic violation or parking ticket during the rental period?
Are pets allowed in the rented vehicles?
How do I contact roadside assistance in case of emergencies?
Can I add optional features like a GPS device or roof rack to the rental?
What happens if I accidentally lock the keys inside the car?
Is there a penalty for canceling my reservation?
Is there a mileage limit for the rental period?
Can I modify my booking to a different vehicle model?
Do we offer any loyalty or rewards program for frequent renters?
Is there a fee for an early return of the rental vehicle?
What happens if I return the car with less fuel than when I received it?
Can I request a specific color or feature for the rental car?
What is the benefit of the insurance subscription?
What should I do in case of an accident?
Can OKU (Orang Kurang Upaya) cardholders rent our cars?
Is there a discount available for OKU cardholders?
